CDI & SFI Update on Coronavirus (COVID-19)

UPDATE: Wednesday, March 25th 2020

Dear Corporate Design Interiors and Systems Furniture Clients,

The challenges we face during this uncertain time are countless, yet one thing remains certain; right now, the safest place is our homes. Joining 16 other states and in an effort to provide stronger direction intended to help minimize the evolving health risk of COVID-19, Governor Tony Evers instituted a “Safer at Home” emergency order which goes into effect at 8:00 AM, Wednesday March 25th, 2020 and will remain in effect until April 24th, in-effect shutting down all non-essential businesses as detailed here.

While the Safer at Home order will present both expected and unexpected challenges, the Corporate Design Interiors (CDI) and Systems Furniture (SFI) teams in an effort to minimize health risks, have already been operating under the premise of the Safer at Home order for over a week.

CDI/SFI Sales and Support are Here to Help You:

Our Account Management, Design and Coordination teams are working remotely, and available as usual, Monday through Friday 8am to 5pm in an effort to address client needs while minimizing uncertainty. Be it answering questions, providing quotes, addressing design and specification needs or continuing ongoing or new project planning, our experienced and well-trained staff has used the previous week to efficiently and effectively engage in remote working.

We are closely monitoring the impact temporary operational closures will have on manufacturer lead times, with expected delays due to the Safer at Home order, and will proactively work to address expected and unforeseen challenges that may impact project timelines. While our team seeks to address challenges, should you have important insights please don’t hesitate to call your CDI or SFI Account Executive. Please understand, we are working diligently to address challenges associated with:

  • In-house orders receiving new ship dates due to production and shipping limitations
  • New orders experiencing extended lead times as our vendor partners are forced to close and/or limit production, with uncertain timeframes for resuming efforts

To reaffirm, your Account Executive will be your point of contact to determine a go-forward plan for each situation, with other CDI/SFI team members brought in to assist in providing timely information.

CDI/SFI Shipping/Receiving Update:

In compliance with the statewide, Safer at Home order, the Waukesha-based CDI warehouse and partner-IIS warehouse in De Pere will be open to receive furniture being provided to “essential businesses”. Delivery and installations will be addressed on a case-by-case basis with continued strict social distancing and cleaning protocol for all parties involved.

For warehouse/receiving related questions or concerns for either location, please contact:

Brian Rupert at 414.899.7335 or brupert@corporatedesigninteriors.com.

Our showroom/office locations in Waukesha and De Pere have been closed to the public in-advance of the order and will remain closed until April 24th. Our Account Executives, their support teams, management and administrative staff continue to operate remotely and are available to you via phone, email and virtual meetings.

Amidst the uncertainty we are all facing, we ask for your patience, understanding and above all else faith. Faith, that the CDI/SFI team places the health and well-being of both our team and yours above all else, it’s more than a commitment, it’s an obligation we must all accept.

Stay home, stay healthy and stay hopeful.

Sincerely,


Heather Nemoir
Partner | General Manager

 

Released: Friday, March 20th 2020

Corporate Design Interiors is committed to the safety of our employees and the safety of our clients We are continually monitoring the recommendations from the regulatory and health authorities to determine the necessary and proper steps to prevent the spread of the Coronavirus Disease 2019 (COVID-19). We continue to work to complete our projects and conduct operations as effectively as possible and we trust our clients are taking all precautions to protect their workforce as well.

Our expectation is simple: Care for our employees according to the directions given by the Centers for Disease Control & Prevention (CDC), Department of Health (DOH), and Local, State, and Federal Agencies. In an effort to continue service and delivery of our projects, we will work to keep the well-being of our staff and clients as our primary focus by enforcing the following:

1. Maintain a Clean Job Site

  • Routinely clean and disinfect all frequently touched surfaces using proper cleaning agents and according to the directions from the manufacturers.
  • Avoid meetings or gatherings of more than 10 individuals. Practice social distancing when collaborating on projects, breaks, or lunches. Avoid communal food when possible. Stagger lunches and breaks and clean surfaces in between.

2. Practice Hygiene Etiquette

  • Remind employees to clean their hands often with an alcohol-based hand sanitizer or wash their hands with soap and water for at least 20 seconds. CDI will provide additional soap and hand sanitizer to our team.
  • Cover your nose and mouth if you sneeze or cough and avoid touching their mouths.
  • Do not share personal items or work tools and equipment.

3. Maintain a Healthy Work Force

  • For the health and safety of the workforce, we will require sick employees to stay home.
  • Individuals who appear to have acute respiratory illness symptoms (cough, shortness of breath, etc.) should be sent home immediately.
  • Individuals who have symptoms of acute respiratory illness are required to stay home and not return to work until they are free of fever (100.4 degrees Fahrenheit), signs of a fever, and any other symptoms for at least 24 hours without symptom-altering medicines.
  • The CDI showroom is temporarily shut down to minimize exposure of the virus and prevent the spread of the virus.
  • CDI office staff is currently working remotely.

4. Provide Notice of any COVID-19 Situations

  • If an employee has undergone testing for COVID-19, he or she is prohibited from the CDI workforce until the test results are received and show the employee does not have COVID-19.
  • If an employee has tested positive for COVID-19, he or she is prohibited from the CDI workforce until all CDC-recommended quarantine procedures have been followed and a doctor clears him or her for health.
  • All CDI employees must provide notice to CDI’s Human Resources Department immediately if an employee has tested positive for COVID-19; has encountered someone known to have tested positive for COVID-19; or completed a trip to a CDC-categorized Coronavirus Warning Level 3 location.
  • If an employee has traveled from (a) countries that are identified as Level 3 by the CDC or (b) states where there is sustained community spread of COVID-19 (currently Washington, California and New York), he or she is prohibited from working at CDI and client sites for 14 days.
  • Upon receiving a notice of sickness or COVID-19 status, CDI will determine the proper steps for remediation, considering the CDC, DOH, local, state, and federal recommendations in place at that time.

Our hearts and thoughts go out to everyone affected by the COVID-19 Crisis. It is our hope that we can come together to overcome the challenges that we all are currently faced with. This is a fluid situation with new information coming out daily/hourly, so we will continue to communicate any updates as they become available. Until then, we will carry on with coordinating safe, effective and timely installations, making all necessary accommodations to reduce current health-risk.

We appreciate your business and support through these trying times, and look forward to continuing to serve you. Please don’t hesitate to reach out to me or your project team with questions.

Sincerely,


Heather Nemoir
Partner | General Manager

 

Released: Monday, March 16th 2020

Dear Corporate Design Interiors and Systems Furniture Clients,

The Corporate Design Interiors (CDI) and recently affiliated Systems Furniture (SFI) teams hope you and your loved ones are safe during this challenging time. As the impacts of the Coronavirus (COVID-19) pandemic continue to broaden, CDI/SFI is implementing a series of additional and likely evolving measures to help support the health and well-being of our customers, our partners, our employees, our families and the greater community.

Working in compliance with specific client workplace measures, CDI/SFI’s goal is to complete scheduled projects as planned while seeking to minimize disruptions and in doing so implement policies detailed by the CDC to reduce the spread of the virus.
With an eye to addressing future related developments and a commitment to ongoing communications, immediate measures implemented by CDI/SFI include;

  • The CDI Waukesha Showroom will be shutting down starting Wednesday March 18th for a previously planned showroom refresh, to both accommodate this effort and to address health-related concerns, visits will not be possible during this time. CDI/SFI employees will be proactively contacting clients to address ongoing means, beyond email, for communicating.
  • CDI/SFI will be actively promoting social distancing to help control the spread of the virus. We will support employees working remotely and continue to utilize our already established cloud-based project management platform. In an effort to minimize in-person meetings, our sales and design teams are encouraged to schedule meetings via video or audio conferencing.
  • CDI/SFI will continue to monitor vendor supply chains and operations and advise customers on disruptions impacting current and our future project deliverables.
  • CDI/SFI will be reaching out to customers with upcoming installations scheduled to coordinate safe, effective and timely installations, while making all necessary accommodations to reduce current health-risk.
  • CDI/SFI has instructed employees to exhibit heightened caution if feeling sick or showing any symptoms of illness, with immediate removal from internal or external workplaces. We have intensified our focus on proper cleaning/disinfecting of common areas and emphasized frequent hand washing.

Should you have any questions or concerns, please don’t hesitate to reach out to the appropriate member of the CDI/SFI team or myself.

CDI and SFI are not unlike any other businesses in that we are made up of great employees that share similar concerns and are facing many of the same challenges that you do. Our commitment to the highest standards won’t ever change, but what creates that standard must be reconsidered with the current and ongoing health and well-being of our two most-important assets; our customers and our employees at the forefront of our immediate efforts.

Thank you for your support, understanding and mutual appreciation for the health and well-being of our shared community.

Sincerely,


Heather Nemoir
Partner | General Manager

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